MHO Portal User Agreement
You are accessing a U.S. Department of Defense (DoD) Information System (IS) that is provided for U.S. Government (USG) authorized use only.
The MHO Portal is intended for use by authorized DoD housing professionals in support of establishing Basic Allowance for Housing (BAH) rates for entitled U.S. military service members.
The MHO Portal contains a large amount of data, training guides, and technical information for your official use as an active participant in the Basic Allowance for Housing (BAH) data collection process.
Use of this data is critical to the success of the BAH program. However, much of this information is sensitive, and release to unauthorized persons or organizations could jeopardize the privacy of military
housing office staff and real estate professionals, violate data licensing agreements with commercial entities, and compromise the integrity of the BAH data collection process. As such, please be aware of any
MHO Portal document markings labelled as Controlled Unclassified Information (CUI) and be sure CUI information is only disseminated to authorized recipients. For more information, CUI training is available at
https://securityawareness.usalearning.gov/cui/index.html.
By using this IS, you consent to the following conditions:
- The USG routinely intercepts and monitors communications on this IS for purposes including, but not limited to, penetration testing, COMSEC monitoring, network operations and defense, personnel misconduct (PM), law enforcement (LE), and counterintelligence (CI) investigations.
- At any time, the USG may inspect and seize data sorted on this IS.
- Communications using, or data stored on, this IS are not private, are subject to routine monitoring, interception, and search, and may be disclosed or used for any USG authorized purpose.
- This IS includes security measures (e.g., authentication and access controls) to protect USG interests – not for personal benefit or privacy.
For questions or problems with this site please contact us at
bah@rdniehaus.com.
Please provide a detailed message and a BAH Customer Service representative will get back to you.
If your question is urgent or requires immediate attention, please call our BAH Customer Service line toll free at
1-800-350-4888, Monday through Friday between 7:00 a.m. and 5:00 p.m. Pacific time.
Thank you.